Delivery Service

Here at Chestnut we pride ourselves on our first class delivery service

Due to the current Covid-19 pandemic we are still operating at a reduced rate. The safety of our customers and staff is our prime concern and as such, we continue to implement a number of social distancing measures at our premises. In order to protect our staff we will only be delivering orders that have been placed and paid for online, or by BACS transfer. Drivers will be allowed to deliver to the kerbside only and will adhere to social distancing measures at all times.

We aim to deliver stock orders the following day, however on some occasions where items are not stocked we may require an extended delivery period.

Please note: All deliveries are subject to a £20.00+vat delivery charge.

Please note, a Runcorn bridge delivery surcharge of £10.80 may be applicable.

We offer a crane offload facility at no extra cost if we consider the goods too bulky to unload by hand. Vehicular access to your premises must allow for a heavy goods vehicle and the responsibility for obtaining permits (if required) is with the customer.

Due to insurance conditions we are unable to enter private residences therefore all deliveries will be made to the kerbside. Chestnut Direct is only able to offer delivery within a designated radius. We do however cover a large area of the North West of England. You can view a list of the local area postcodes we cover below.

Liverpool postcodes  Liverpool postcodes L1-L40  

Cheshire postcodes  CH1,CH2,CH3,CH4,CH5,CH41,CH42,CH43,CH44,CH45,CH46,CH47,CH48,CH49,CH60,CH61,CH62,CH63,CH64,CH65,CH66       

Preston postcode  Preston postcode PR8  

Warrington postcodes  WA1,WA2,WA3,WA4,WA5,WA6,WA7,WA8,WA9,WA10,WA11,WA12  

If your delivery address falls just outside our local area, please contact our sales hotline and we will endeavour to help you if at all possible.

What if i have a problem with my delivery?  If you have a problem with your delivery or you need to alter an agreed delivery time simply contact us either by telephone on 0151-733-0144 or email where a member of staff will be happy to assist you.